> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sayvyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Timeline

> Unified activity feed, call recordings, transcripts, and message history

# Timeline

*This page covers the chronological customer activity timeline, interaction audit logs, and conversation playback.*

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## Unified Activity Feed

*Content coming soon.*

* Chronological logging of all Web Voice calls and WhatsApp messages per contact
* Filtering timeline events by channel, date range, or interaction type

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## Call Recordings & Audio Playback

*Content coming soon.*

* In-dashboard audio playback with waveform visualization
* Synchronized transcript reading with active speaker highlighting
* Audio retention and download policies

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## Interaction Transcripts & Sentiment

*Content coming soon.*

* Full turn-by-turn conversational transcripts
* AI-generated conversation summaries and key takeaway bullets
* Detected customer sentiment scores and emotion tags per session


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