> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sayvyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Build reliable workflows

> Connect agents, channels, data, and actions into repeatable operations.

# Build reliable workflows

Workflows make a repeatable process visible and testable. Start with the customer outcome, then connect the smallest number of triggers, decisions, and actions needed to reach it.

## Design a workflow

1. Define the trigger and the expected final state.
2. Identify the data the workflow must read and the actions it may take.
3. Add explicit branches for missing data, failure, and human handoff.
4. Test with normal, duplicate, delayed, and invalid inputs.
5. Monitor the result and document who owns failed runs.

<Note>A workflow is production-ready when a teammate can understand what it does, why it stopped, and what to do next without reading implementation code.</Note>

Continue with [Calendar booking](/documentation/workflows/calendar-booking) or [Architecture and triggers](/documentation/workflows/architecture-and-triggers).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.