Create quick reply

POST

api

quick-replies

curl -X POST "https://api.sayvy.ai/api/v1/quick-replies" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  }'

import requests

url = "https://api.sayvy.ai/api/v1/quick-replies"
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}
payload = {
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

const response = await fetch("https://api.sayvy.ai/api/v1/quick-replies", {
  method: "POST",
  headers: {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    shortcut: "/support-hours",
    content: "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  })
});

const data = await response.json();
console.log(data);

{
  "id": "c3f81e19-5d22-48a3-bb90-098716b2ef3a",
  "shortcut": "/support-hours",
  "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST.",
  "created_at": "2026-09-07T15:10:00Z"
}

{
  "detail": [
    {
      "loc": ["body", "shortcut"],
      "msg": "field required",
      "type": "value_error.missing"
    }
  ]
}

Create a new quick reply snippet containing a trigger shortcut (e.g. /welcome) and its message content. Creating a quick reply automatically busts the organization’s snippet Redis cache.

Authentication

This endpoint requires Bearer token authentication.

Authorization: Bearer <token>

Header	Type	Required	Description	Format
`Authorization`	`string`	Yes	Scoped organization API key or Bearer JWT token	`Bearer <token>`

Request Body

string

required

Bearer token for authentication. Format: Bearer <token>.

string

required

Keyboard trigger shortcut prefixed with a slash (1 to 100 characters). Example: /greeting or /pricing.

string

required

The expanded text content of the snippet inserted into the chat composer.

Response Fields

string

Generated UUID identifier of the created quick reply.

string

Assigned shortcut trigger string.

string

Template body text.

string

ISO 8601 creation timestamp.

curl -X POST "https://api.sayvy.ai/api/v1/quick-replies" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  }'

import requests

url = "https://api.sayvy.ai/api/v1/quick-replies"
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}
payload = {
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

const response = await fetch("https://api.sayvy.ai/api/v1/quick-replies", {
  method: "POST",
  headers: {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    shortcut: "/support-hours",
    content: "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  })
});

const data = await response.json();
console.log(data);

{
  "id": "c3f81e19-5d22-48a3-bb90-098716b2ef3a",
  "shortcut": "/support-hours",
  "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST.",
  "created_at": "2026-09-07T15:10:00Z"
}

{
  "detail": [
    {
      "loc": ["body", "shortcut"],
      "msg": "field required",
      "type": "value_error.missing"
    }
  ]
}

curl -X POST "https://api.sayvy.ai/api/v1/quick-replies" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  }'

import requests

url = "https://api.sayvy.ai/api/v1/quick-replies"
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}
payload = {
    "shortcut": "/support-hours",
    "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

const response = await fetch("https://api.sayvy.ai/api/v1/quick-replies", {
  method: "POST",
  headers: {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    shortcut: "/support-hours",
    content: "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST."
  })
});

const data = await response.json();
console.log(data);

{
  "id": "c3f81e19-5d22-48a3-bb90-098716b2ef3a",
  "shortcut": "/support-hours",
  "content": "Our live support team is available Monday through Friday from 9:00 AM to 6:00 PM EST.",
  "created_at": "2026-09-07T15:10:00Z"
}

{
  "detail": [
    {
      "loc": ["body", "shortcut"],
      "msg": "field required",
      "type": "value_error.missing"
    }
  ]
}

Overview

Agents

Campaigns

Contacts

CRM

Templates

Knowledge Base

Webhooks

Call Logs

Quick Replies

Inbox

Create quick reply

Authentication

Request Body

Response Fields

​Authentication

​Request Body

​Response Fields

Authentication

Request Body

Response Fields