Run a campaign

Campaigns help you reach a defined contact list with a consistent voice workflow. Start small, validate the experience, and scale only after the first results are healthy.

Campaign checklist

Prepare and validate the contact list.
Choose the agent and confirm its instructions and handoff behavior.
Set a schedule that respects your audience’s local time.
Test with a small batch before launching the full audience.
Monitor call outcomes, retries, and opt-outs.

Confirm consent, regional calling rules, and your opt-out process before contacting customers. Pause the campaign if these controls are not ready.

Use Call Logs to review individual calls and the Campaigns API for programmatic control.