Templates

This page covers creating, managing, and dynamically injecting data into Highly Structured Message (HSM) templates.

Template Categories & Meta Guidelines

Content coming soon.

Utility templates (order status, booking updates)
Authentication templates (one-time passwords)
Marketing templates (promotional broadcasts, announcements)
Approval guidelines and rejection prevention

Dynamic Variable Binding & Mapping

Content coming soon.

Positional variables ({{1}}, {{2}}) vs. named parameter interpolation
Injecting Sayvy CRM contact attributes and workflow variables
Fallback default values for missing contact fields

Multilingual Support & Locales

Content coming soon.

Language code resolution (en_US, es_ES, pt_BR)
Fallback locale chains when target language translations are unavailable