Interactive Messages

This page covers building and responding to interactive WhatsApp message formats and handling multimedia attachments.

Interactive Formats: Buttons & Lists

Content coming soon.

Quick reply buttons (up to 3 buttons per message)
List messages (structured menu with sections, up to 10 items)
Character limits and validation rules for interactive components

Inbound Media Pipeline

Content coming soon.

Processing incoming images, documents (PDF), and voice notes
Fetching media binaries from Meta temporary URLs
Storage, security scanning, and ingestion into Sayvy multimodal and transcription models

Interactive Callback Routing

Content coming soon.

Parsing button_reply.id and list_reply.id payloads
Routing interactive selections directly into workflow triggers and intent classifiers